We do our best to inspect every item as we prepare them to go on the floor. Sometimes, flaws are missed. You must reach us 24 hours within receiving your purchase if you item has a flaw. We will issue an exchange or refund should we not have the same item to exchange.
Sale and seasonal items are exempt from return, refund, or exchange. SALES ARE FINAL.
We are moms and women. We understand things don't always looks as cute on us as we thought they might or the sizing may be off. We offer a 30 day return policy. Please contact us for return instructions. CharLee's Lane will gladly issue you a refund or exchange for any items returned unworn and damaged. If you choose a refund, your total refund will be your total purchase amount less shipping fee we paid to have your package delivered. *Sale and seasonal items may be excluded from return.